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Care Sector digital interoperability technology

Andi is highly interoperable

  • Device Freedom
  • Interoperability
  • Operational Flexibility

2iC-Care does not manufacture care peripherals. Instead, Andi is universally compatible, connecting to virtually any peripheral type from many manufacturers to enable care providers to create highly personalised care packages. Andi’s Ecosystem of connected care peripherals is already extensive and growing all the time.

Explore the Andi Ecosystem here!

Andi's device freedom and interoperability are the technical foundations essential for an excellent technology enabled care service. These include:

  1. Care device prescription flexibility
  2. Integrate with care records or existing care management systems
  3. Security of data exchanges between various platforms and systems


Andi empowers TEC providers with unparalleled operational flexibility. Our system allows you to:

  • Customise monitoring rules for each individual
  • Define specific combinations of data that trigger alerts and alarms
  • Delegate alarm or alert responses to a network of caregivers, including friends, family, or other appropriate third parties


Unmatched Interoperability

Unlike other solutions, Andi connects to virtually any peripheral from many manufactures. No proprietary limitations means you can create truly personalised care packages using both existing and new devices.

Universal compatibility with RF868/9, WiFi, Bluetooth, Zigbee and more

Defence-Grade Technology

Built on technology originally developed for UK and US defence digital interoperability, Andi brings military-grade reliability and security to social care.

Lean Services Architecture enables seamless, secure communication

Intelligent Hub Technology

Andi's distributed IoT software allows peripherals to communicate directly with each other, creating a truly smart care environment that adapts to each service user.

Device-to-device communication enables automated responses

Triple Connectivity

Andi ensures critical alerts can get through with three connection methods - WiFi, Ethernet, and SIM - automatically switching between them for uninterrupted care.

Never stops trying to send alerts, even in challenging conditions

Smart Monitoring Rules

Transform complex care data into actionable insights with customisable monitoring rules that combine multiple data points for early intervention.

Identify potential issues before they become emergencies

Manufactured by Sony UK TEC

Andi is manufactured at Sony's world-class facility in Wales, ensuring exceptional build quality and supply chain resilience.

Backed by Sony's 50 years of manufacturing excellence

Andi is Different because

It Enables Local Authorities and Care Providers Looking to:

Andi Offers Future-Proofed Digital Transition

Unlike other solutions, Andi works with both your existing and new peripherals.

  • Keep using existing peripherals
  • Add new digital devices anytime
  • Protect your current investment

What makes Andi different is its unique ability to support both analogue and digital devices simultaneously. Andi allows you to keep using your existing RF868/9 peripherals while gradually transitioning to digital innovations at your own pace. This means no wasted investment and a smoother digital journey.

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Transform Care Delivery with Person-Centered TEC

True freedom to choose any peripheral from any manufacturer.

  • Mix and match devices from many brands
  • Customise care packages freely
  • Adapt as needs change

Unlike manufacturer-locked systems, Andi connects to virtually any care device from many brands. This unique flexibility means you can create genuinely personalised care packages by selecting the exact peripherals that match each service user's needs, rather than being limited to one manufacturer.

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Transform Care Delivery with Person-Centered TEC

Triple connectivity methods with defence-grade technology.

  • Automatic connection switching
  • Military-grade reliability
  • Works even in poor signal areas

Andi is built with technology from the defence sector and featuring unique triple connectivity (WiFi, Ethernet, and SIM), Andi never stops trying to send alarms. No other solution offers this level of reliable delivery ensuring critical care alerts always reach the right people, even in challenging conditions.

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Stay One Step Ahead with a Smarter Solution

Smart monitoring rules transform care data into actionable insights.

  • Combine multiple data points to create context-aware monitorin
  • Choose who receives alerts
  • Identify risks early

This unique approach to monitoring means you can identify potential problems before they escalate into emergencies, enabling truly preventative care that maintains independence while ensuring safety.

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Accelerate Recovery with Digital Innovation

Unprecedented visibility into recovery progress.

  • Detailed recovery tracking
  • Customisable progress metrics
  • Evidence-based care planning

Andi transforms reablement services with unique monitoring capabilities. The ability to connect any type of peripheral means you can track exact recovery metrics that matter for each person. This distinctive feature provides unprecedented insights into wellbeing while reducing the need for face-to-face visits.

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Not sure how to get started?

We know that changing how you deliver care is difficult, but we’re here to help.

Entering a world with an almost unlimited choice of care peripherals can be challenging to get used to. Don’t forget that the 2iC-Care team are always on hand to help you reap the benefits of Andi’s interoperability.

If you’re still not quite sure where to get started, we recommend our Prevention Essentials Bundle. This selection of frient peripherals, including motion sensors, door sensors and smart plugs, offers an easy way to start capturing the right information at the right time to spot early intervention opportunities for service-users. This bundle is supplied by Panacea Healthcare, to learn more and purchase this bundle please head to the Panacea site

Panacea Website


Panacea Pack

Did You Know That Andi Hubs are Manufactured by Sony UK Technology Centre in Wales?

This groundbreaking manufacturing agreement between 2iC-Care and Sony UK Technology Centre in Pencoed, South Wales ensures reliable production of Andi at scale, addressing supply challenges in the Adult Social Care sector. Backed by Sony UK TEC's world-class manufacturing expertise, Andi offers care providers a dependable, high-quality solution designed and made in Britain.

Read more about the agreement here!

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