Analogue to Digital

Andi is the Solution for a Future-Proofed Digital Switchover

“Don’t waste your budget on the digital version of analogue; make it work for you by spending it on Andi and adding preventative and proactive to your toolbox. ”
– Mark Baker, TEC Service Manager at Mole Valley Life (part of Mole Valley District Council)

Three Ways to Stay Connected

The Andi Hub connects to the internet in three ways and intelligently switches to find the strongest connection giving your technology enabled care service ultimate resilience!

WiFI

Connect through the service user's home WiFi network

Perfect for service users with reliable home internet connections. Andi uses their home Wi-Fi to provide a stable digital connection for their care alarms and alerts.

Ethernet

Direct connection to home
router

Plugs directly into the service users home broadband router for a stable, always-on connection that isn't affected by wireless interference in busy residential areas.

4G Roaming SIM

Mobile connectivity for any home location

Ideal for service users without broadband. Works straight out of the box with minimal setup required, ensuring care alerts are sent even during home internet outages.

Do not take our word for it, find out what happened in North Yorkshire when connection went down! *Spoiler alert* Andi never gives up on sending alarms!

Andi is Your Digital Dispersed Alarm Unit

A powerful digital dispersed alarm unit that can connect to a wide range of RF868 peripherals and reliably send alarms to your alarm receiving centre.

Andi Integrates with your Service Seamlessly

Connect with your Choice of ARC Platform

2iC-Care’s Andi solution integrates seamlessly with leading ARC platforms, providing operational flexibility for local authorities.

CareNet EVO is a digital TEC platform built on Microsoft Azure, AWS, and Genesys. It offers superior stability and user-friendly design, processing millions of calls while ensuring operator efficiency.

UMO (est. 2008) is a leader in digital alarm monitoring across the UK and internationally. They monitor over 1.4 million people worldwide, including 270,000 in the UK and across Scandinavia and Ireland.

Jontek brings 30+ years of expertise in Assisted Living Alarm Monitoring solutions across the UK. They serve a diverse range of customers, managing between 1,000 to 70,000 Service Users.

Skyresponse is a B2B cloud-based alarm management platform trusted by international care providers. They process over 13 million monthly alarms (430,000 daily) with consistent zero downtime performance.

Coming Soon: Expanding ARC Connectivity

Stay tuned for exciting new ARC platforms that we will be connecting in the future. We're set to introduce additional cutting-edge platforms that will further enhance our technology enabled care services. These upcoming solutions will integrate seamlessly with our existing systems, offering even more comprehensive, efficient, and personalised care options for our service users.

How Does Andi Send Alarms to the ARC

Andi's exceptional performance in alarm delivery is rooted in its use of SCAIP (Social Care Alarm Internet Protocol) to the ARC and Lean Services Protocol to the Andi Cloud. If a message fails via SCAIP our cloud services will redirect the message via the cloud to the ARC, using the SCAIP protocol, as expected by the ARC software.

Maintain connectivity across multiple channels (WiFi, Ethernet, 4G Roaming SIM)
Redirect alarms to alternative endpoints when primary routes are unavailable
Utilise minimal bandwidth for alarm transmission through the Lean Services protocol

The Analogue to Digital Package

Use Andi to upgrade your analogue telecare
kit and future-proof your digital transition

Use Existing Care Peripherals

Andi’s interoperability means you can connect to many types of RF868 care peripherals, which means you can keep using your existing peripheral stock and make your Digital Switchover more cost effective!

And when you are ready to try modern innovative peripherals and personalise your digital care packages even further the switch could not be simpler.

Explore all Compatible Devices by Requesting access to the Andi Ecosystem

Andi Ecosystem

Andi is your Future-Proofed Investment

2iC-Care has designed Andi to be flexible and the scalability allows you to start with the Analogue to Digital package and upgrade to deliver Proactive and Preventative Care as your care services and/or service users' needs evolve.

A2D Resources

If you are looking for more information on the Analogue to Digital Switchover, we have curated a full guide for everything you will ever need to know including timelines, advice, FAQs and even a Glossary!

Digital Transistion Guide