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Connect to the Internet in Three Ways

The defence-grade technology used within the Andi solution was designed to operate in environments with poor connectivity, which is why Andi connects to the internet in three ways (WiFi, ethernet and 4G Roaming SIM). Andi can switch between the connection methods to find the strongest one so that alarms and alerts will always get through. With Andi, you can be confident that you are keeping service users connected and safe.

WiFI

Connect through the service user's home WiFi network

Works through home internet, with built-in safety features that detect any connection problems. If WiFi becomes unstable, Andi automatically switches so no alarms missed.

Ethernet

Direct connection to home
router


A direct cable connection. Perfect for homes where wireless signals can be unreliable. Provides a steady connection that isn't affected by interference from other wireless devices.

SIM

4G roaming connectivity to all UK networks

A mobile connection that works even if your home internet fails. Like having a mobile phone built into Andi, it provides a reliable backup that works straight away. No home internet needed - it just works.

North Yorkshire Success Story

When network connectivity failed for a service user in North Yorkshire, Andi ensured no alarms were missed. The smart triple internet connectivity maintained critical care connections throughout the outage powered by the Lean Services protocol.

Read Full Case Study

Originally developed for defence operations where failure is not an option, the Lean Services Architecture (LSA) technology now brings military-grade reliability to the care sector. Just as it keeps critical communications flowing in battlefield conditions, LSA ensures your care services remain connected when it matters most.


How does Andi Use Lean Services?

Lean Services Protocol is an open communication standard that enables seamless device interoperability, using technology originally developed for the defence sector. Andi uses this protocol to connect with virtually any type of peripheral and ensure reliable communication between these devices, Andi Cloud and ARC platforms.


Military-Grade Reliability


  • Proven in the world's most challenging environments
  • Trusted by defence organisations worldwide
  • Now protecting vulnerable individuals in care settings

Built for Real-World Conditions


  • Works even in areas with poor connectivity
  • Handles network interruptions seamlessly
  • Maintains service during power fluctuations
  • Operates with minimal bandwidth requirements

Built on Military Experience

Drawing from 2iC's heritage in military communications, our protocol ensures message delivery in any condition.

Read About 2iC

Supply Chain Resilience

Andi offers a more resilient supply chain with better flexibility and reliability.

World-Class Manufacturing

Through our manufacturing partnership with Sony UK Technology Centre in Pencoed, South Wales, we ensure reliable, high-quality production of Andi hubs at scale.

  • British manufacturing excellence
  • Consistent quality standards
  • Scalable production capacity

Peripheral Supply Flexibility

Multi-Vendor Support

Andi's open architecture allows you to choose from multiple peripheral manufacturers, reducing dependency on single suppliers.

Supply Chain Protection
Switch between different peripheral options without compromising care quality, ensuring continuous service delivery regardless of supply chain challenges.

Key Advantages

  • Multiple peripheral options
  • Compatible with existing stock
  • Future-proof flexibility

Choose a Resilient TEC Solution

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Unlock better care outcomes with Andi