A Guide to Picking the Right Package for your Care Service & Andi

So, you love Andi, but you're not sure which package is right for your local authority or service users? Don't worry - we've got you covered!

At 2iC-Care, we know that every care provider and service user is unique. That's why we offer Andi in a range of packages, each designed to tackle specific challenges and fit a variety of needs. Whether you're ready to dive into fully digitally enabled proactive and preventative care or prefer to focus on just transitioning to digital then we have a package that's perfect for you.

1. Why Choose Andi?

   Two words: flexibility and scalability.
    

   1. Flexibility Read more
       

      We understand that your services needs are as unique as the people you care for. Some local authorities are ready to go all-in on digital proactive and preventative care, while others need to simply concentrate on going digital first. Our packages are designed with this in mind, giving you options that fit your current setup, budget, and future plans.
       

   2. Seamless Scalability Read more
       

      Here's the best part: you're not locked into one package forever. Andi grows with you! Start with what you need right now, and easily upgrade as your or your service users’ needs change. It's that simple.
      
      Ready to find your perfect package? Let's make your digital care transformation a breeze with Andi.
       

2. Package Overviews
    

   We have designed three packages in collaboration with local authorities to solve three problems: the analogue to digital transition, making care more proactive and preventative and improving reablement. For each package below, we highlight what sort of service each package might be suitable for, the key features and a user case example.
    

   1. Analogue to Digital Read more
       

      i.    The Analogue to Digital Package is Ideal for:

      
      Local authorities and care providers facing the analogue to digital switchover deadline, particularly those with a large investment in analogue equipment.
       

      ii.    Analogue to Digital Package Key Features:
      
      -    Andi Hub: A Digital Dispersed Alarm unit with future-proofed Andi Software
      -    Andi Dashboard for alarm monitoring and management
      -    Compatibility with both analogue and digital alarm peripherals via:
                o    RF869
                o    Wi-Fi
                o    Zigbee
                o    Bluetooth
      -    Digital ARC connection via SCAIP and Alarm Delivery Tracking
      -    Roaming SIM, Wi-Fi, and Ethernet Connection options
      -    Peripheral & Data Security Encryption
      -    Zero-touch upgrade path to the Proactive & Preventative package
      -    Standard Training and Support Package
       

      iii.    Benefits of Andi with A2D:
      
      -    Reliability and robustness in telecare infrastructure
      -    Seamless connection to existing analogue peripherals
      -    Future-proofed infrastructure ready for digital care advancements
       

      iv.    Analogue to Digital Package Example
      
      If a large county council is approaching the digital switchover deadline and has thousands of analogue peripherals currently in use. With the A2D package, they can:
      
      -    Immediately transition to a digital telecare infrastructure
      -    Continue using existing analogue peripherals through the Andi Hub's RF869 connectivity
      -    Ensure reliable alarm transmission with digital ARC connection and Alarm Delivery Tracking
      -    Maintain flexibility in connectivity options with Roaming SIM, Wi-Fi, and Ethernet
      -    Lay the foundation for future upgrades to more advanced digital telecare features

      This approach allows for a swift transition to digital while maximising the value of existing equipment. The upgrade option ensures that councils can easily move to the Proactive & Preventative package, when they're ready to add smarter peripherals and expand their technology enabled care services.
       

   2. Proactive and Preventative Read more
       

      Forward-thinking care providers ready to receive data in the form of actionable insights to facilitate early intervention.
       

      ii.    Proactive and Preventative Package Key Features:

      
      -    All benefits of the Analogue to Digital package, plus:
      -    Expanded peripheral compatibility, including:
                o    Environmental Devices
                o    Health Devices
                o    Behavioural Devices
                o    And More!
      -    Ready-made and Customisable Monitoring Rules to Enable Preventative Care
      -    Alert and Alarm Management within the Andi Dashboard
      -    Trend Analysis and Reporting
      -    Notifications to Friends, Family, and Carers
      -    Standard Training and Support Package
      -    Optional Advanced Training and Advanced Support Package

       

      iii.    Proactive and Preventative Package Example:
      
      If a City Council was aiming to reduce hospital admissions among their elderly service users, 2iC-Care’s Proactive and Preventative package, would allow them to:
      
      1.    Implement personalised remote monitoring using a variety of environmental, health, and behavioural peripherals
      2.    Set up customised monitoring rules to detect subtle changes in behaviour or health metrics
      3.    Use trend analysis and reporting to identify patterns that may indicate developing health issues
      4.    Involve friends, family, and carers in the care process through notifications

      For instance, they could monitor Mrs. Thompson, who has a history of falls. By tracking her movement patterns, hydration, sleep quality, and bathroom visits using various connected peripherals, the system could alert carers, TEC services or family members to changes that might indicate an increased fall risk. This proactive approach allows for preventative measures to be taken, potentially avoiding emergency situations and improving Mrs. Thompson's quality of life.
       

   3. Reablement: Supporting Recovery and Independence Read more
       

      i.    The Reablement Package is Ideal for:
      
      Care providers focused on supporting individuals on a short-term basis during recovery and regaining independence after illness, injury, or hospital stays. The reablement data from Andi is then used to aid another assessment to determine whether the service user no longer needs monitoring or whether a long-term A2D Package or Proactive and Preventive Package is required.

       

      ii.    Reablement Package Key Features:
      
      -    All benefits of the Analogue to Digital and Proactive & Preventative packages, plus:
      -    Specialised Monitoring Rules to Enable Continuous Assessment
      -    Evidence of Recovery Progression or Regression
      -    Clinical Alerts and a Clinician's Dashboard
      -    Post Operation Activity and Instruction Adherence Monitoring
      -    Reporting and Data to Support Post-Reablement Local Authority Care Assessment
      -    Easy Transition to Step Down to Preventative & Proactive or Analogue to Digital package
      -    Integration with Care Record Solutions*
      -    Advanced Training and Advanced Support Package

       

      iii.    Reablement Package Example
      
      Data-rich reablement services are the most effective, by providing the Reablement package of Andi, they can:
      1.    Set up specialised monitoring for individuals recovering from surgery e.g. hip replacement
      2.    Track movement patterns according to clinical recommendations
      3.    Provide clinical teams with real-time insights through the Clinician's Dashboard
      4.    Generate comprehensive reports to support care assessment decisions
      5.    Easily transition service users to: lower levels of support, an Analogue to digital package or a Proactive and Preventive package as they regain independence

      This package enables a data-driven approach to reablement, ensuring that care is tailored to each individual's progress and needs.

       

3. Selecting the Right Package for Your Needs
    

   1. Assessing Your Current Position Read more
       

      Before choosing a package, it's crucial to evaluate your current technology enabled care infrastructure:
      
      -    What proportion of your peripherals are still analogue?
      -    What are the primary challenges in your current telecare service?
      -    What are your short-term and long-term care outcome goals?

       

   2. Defining Your Care Objectives Read more
       

      Each package is designed to support specific care delivery strategies. Consider:
      
      -    Is your immediate priority transitioning to digital, or are you looking to implement a more future-proofed and preventative approach?
      -    Do you need specialised support for reablement services?
      -    How important is data analysis and trend identification in your care strategy?
       

4. Planning for the Future
    

   2iC-Care has designed Andi to be flexible and the scalability allows you to start with the A2D package and upgrade to Proactive and Preventative as your care services and/or service users' needs evolve.
   
   This flexibility ensures that your initial choice doesn't limit your future capabilities.
    

   1. Implementation and Support Read more
       

      i.    Comprehensive Training
       

      Even the most advanced system is only as effective as its users, therefore 2iC-Care provides training with every package. The training is designed to ensure that your team can use Andi to the full potential, regardless of their technical background.

       

      ii.    Ongoing Support and Resources

       

      2iC-Care offers a robust support system for Andi, including:
      -    An extensive knowledge base for self-service troubleshooting
      -    A large ecosystem to explore connected peripherals and request new ones
      -    A dedicated support team for more complex issues
      -    Regular blog updates and webinars to keep you informed of new features and best practices
      -    Optional advanced training and support packages for Proactive & Preventative and Reablement users
       

5. Transforming Technology Enabled Care with Andi Read more
    

   Selecting the right package will enable you to not just comply with digital transition requirements, but to transform digital care delivery. Whether you're taking your first steps into digital telecare, looking to implement advanced preventative strategies, or focusing on reablement services, we have a package designed to meet your needs.

   By choosing the right package, you're investing in a flexible, future-proof system that can adapt to the changing landscape of care delivery. You're not just updating technology – you're positioning your organisation to provide smarter, more responsive care that can evolve as quickly as the needs of those you serve.

   Ready to explore how Andi can transform your technology enabled care services? Contact 2iC-Care’s expert team today to discuss your specific needs and find the perfect Andi solution for you.